FAQ for our Wholesale Jute Burlap bags and Canvas Bags

Welcome to the MNC Bags FAQ page! Below are some of the most commonly asked questions we receive from our customers. If you have any additional questions or concerns, please don’t hesitate to contact us.

General FAQs
Jute Fabric Tote Bags FAQs
Grocery Bags FAQs

General FAQs


Q: What is MNC Bags?

A: MNC Bags is an online retailer specializing in high-quality backpacks, handbags, and accessories. We offer a wide range of products to fit every style and need, and we are committed to providing our customers with the best possible shopping experience.

Q: Where are your products made?

A: We work with a variety of manufacturers from all over the world to bring you the best selection of bags and accessories. We carefully choose our suppliers based on their commitment to quality and ethical manufacturing practices.

Q: How can I place an order?

A: You can place an order directly through our website. Simply browse our selection of products, add the items you want to your cart, and proceed to checkout. We accept all major credit cards and PayPal.
If you like to make an outstanding bag with a great experience then just call us or send us an email and we will take your order manually. You can also make the payment by bank check and bank transfers. This way we will provide you a lot of inputs based on our experience and help you pick and design a bag based on your requirement. And the best part is there is no extra charges and we love it.

Q: How long will it take to receive my order?
A: We strive to process and ship all orders as quickly as possible. Most orders are processed and delivered in 2-3 weeks , and delivery times vary depending on your location. You can track your order at any time using the tracking number provided in your shipping confirmation email.

Q: What is your return policy?
A: We want you to be completely satisfied with your purchase from MNC Bags. If for any reason you are not satisfied with your purchase, you may return it within 15 days for a full refund or exchange.

Q: Do you offer free shipping?
A: Yes, we offer free standard shipping on all orders within the United States. International shipping rates are generally free as well unless we cannot find a good delivery service, in which case we will let you know before we process your order.

Q: How can I contact customer service?
A: If you have any questions or concerns, please feel free to contact us through our website’s Contact Us page or by emailing [email protected]. Our customer service team is available Monday through Friday, from 9am to 5pm Eastern Time. Or call us anytime at our phone 212-882-1400

Jute Fabric Tote Bags

Q: What is Jute?
A:Jute or Burlap is a plant mostly grown in India and some parts of Mexico. Fibers from Jute plant are also known as Jute. Coarse Burlap fabric is extensively used in gardening, landscaping and construction. Better quality Jute Fabric is used in Gunny bag for storing and transporting agriculture produce like Coffee, Sugar, Corn etc. Better Quality Jute is used for making Tote bags. At MNC Bags we use the most Premium Jute Burlap Fabric for making our bags. We get to pick the best lots which are carefully chosen by our Master Jute Fabric experts.

Q: What is the difference between Jute and Burlap?
A:Jute or Burlap are exact same thing and both words can be used interchangeable. Jute is more popular in Asia, UK and other European countries. Burlap is more popular as a work for the same fabric in USA.

Q: What makes Jute the most Eco-Friendly or Earth Friendly Fabric?
A:  There are three parts to to:
1. Growing: Jute plants need no irrigation water and zero fertilizers or pesticides to grow. In fact most farmers plant Jute as an in between plant to help the soil rest and regain itself after cash crops.
2. Fabric Making: Natural Jute fibers harvested from the plants require zero chemical treatment before we can weave them into textiles. Whereas cotton requires a lot of chemical processing. There is no bleaching or any other exposure.
3. Fabric Disposal: Jute fabric gets absorbed in the soil in a few months leaving behind no harmful chemicals.


Q: How is Jute Fabric good for the environment?
A:Jute bags are considered to be good for the environment because jute is a natural and biodegradable fiber. This means that jute bags can be broken down by natural processes and do not contribute to the problem of plastic pollution. In addition, jute is a renewable resource that can be grown and harvested without damaging the environment.

Using Jute bags instead of plastic bags can help to reduce the amount of plastic waste that ends up in landfills and the ocean. It can also help to reduce the demand for plastic, which is derived from non-renewable fossil fuels and can have negative environmental impacts during its production and disposal.

Furthermore, jute is a sustainable and environmentally friendly alternative to other materials used in the production of bags, such as cotton. Jute requires less water and fewer pesticides and fertilizers to grow, and it can be grown on marginal lands without competing with food crops. This makes it a more sustainable choice for bag production.

What is a Jute bag?

A Jute bag is a type of eco-friendly bag that is made from the fibers of the jute plant. Jute bags are known for their strength, durability, and natural look.

What are the benefits of using Jute bags?

Jute bags are a great alternative to traditional plastic bags. They are eco-friendly, biodegradable, reusable, and made from renewable resources. They are also strong and durable, making them a great choice for carrying heavy items such as groceries.

How long do Jute bags last?

Jute bags are known for their durability and can last for several years with proper care. However, their lifespan can vary depending on how often they are used and how well they are cared for.

How can I clean my Jute bag?

Jute bags can be cleaned by wiping them with a damp cloth or sponge. They should not be washed in a washing machine, as this can damage the fibers. If the bag has a stain, it can be spot cleaned using a mild detergent and warm water.

Grocery Tote Bags

Q: I am an end-user and I want to buy the best Grocery Tote bag for myself?
A:There are many great tote bags available for grocery shopping, and the best one for you may depend on your specific needs and preferences. However, here are some general tips for choosing a good tote bag for grocery shopping:

  1. Size: Look for a tote bag that is large enough to hold all of your groceries. Consider the size of the items you typically buy and choose a bag that can accommodate them.
  2. Durability: Choose a tote bag made from a sturdy and durable material, such as canvas or jute. This will ensure that the bag can withstand the weight of your groceries and last for multiple uses.
  3. Comfort: Look for a tote bag with comfortable handles that are easy to grip and won’t dig into your hands when carrying heavy items. Our Pacific Spirit Jute Tote is the best Grocery Tote you can get.
  4. Eco-friendly: Consider choosing a tote bag made from eco-friendly materials, such as organic cotton or recycled materials. This will help reduce waste and support sustainable practices.
  5. Car use: Consider the Jute bags for car use as they stand upright in the truck when in use and fold flat when not in use.